TERMS AND CONDITIONS – Pâtisserie Dacquoise
1. PRIVACY POLICIES Our privacy policy is available on a separate page. It explains how we use your personal data. By using our website, you acknowledge that you have read and accept our privacy policies and how we process your data.
2. SERVICES The website allows you to use the services available on it. You may not use these services for illegal purposes.
3. THIRD-PARTY SERVICES The website may include links to other websites or platforms. We do not control third-party websites and will not be responsible for their content.
4. PROHIBITED USES AND INTELLECTUAL PROPERTY All content on our website, including text, code, graphics, logos, and images, is the property of the company and protected by law. You may not publish, modify, or sell derivatives of any of the content.
5. COMPANY MATERIALS By submitting or uploading content, you will be granting the company the rights to use that content for the development of our business.
6. DISCLAIMER OF CERTAIN LIABILITIES The Company shall not be liable for inaccuracies or typographical errors. All content and services are provided “as is”.
7. INDEMNIFICATION You agree to indemnify and hold the Company harmless from any costs or losses resulting from your violation of the Terms or applicable law.
8. ORDERS, DELIVERIES AND RETURNS
Delivery Cost: The home delivery service is subject to a variable fee, calculated based on the distance and complexity of the delivery, with the final amount always communicated and agreed upon at the time of order confirmation.
No-Return Policy: In accordance with No. 4 of Article 134 of Decree-Law No. 10/2015, of January 16, please be informed that unpackaged food products, once selected and delivered, are considered purchased, and exchanges or returns are not permitted due to their perishable nature and food safety requirements.
Cancellations: Deposits for orders will only be refunded if the cancellation is made at least 48 hours before the scheduled date (this ensures proper stock management and the Chef's artisanal production).
9. MISCELLANEOUS These Terms are governed by the laws of Portugal. If any part is deemed invalid, the remaining clauses shall remain in full force and effect.
10. APPLICABILITY OF THE TERMS The present Terms constitute the entire agreement between the user and the Company.
11. COMPLAINTS For any complaint, please contact us via email: admin@dacquoise.pt. We will respond within 30 days.